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Dedicated Account Management

Get personalized support from a dedicated account manager who understands your brand and helps you streamline every order.

Our Order Process

5 Simple Steps to Get the Merch You Need

Process Image

BROWSE OUR CATALOG

Explore our wide range of custom-ready products. Not sure what to choose? An account manager is always here to help.

SUBMIT YOUR DESIGN

Add products to your cart and include any design instructions. Skip the clunky design tools; our expert design team will bring your vision to life.

PLACE YOUR ORDER

Complete your purchase to send your order and design details to our team. We'll get started on a custom digital mockup for your review.

REVIEW & APPROVE MOCKUPS

We'll send your mockups straight to your inbox and you can ask for revisions as needed until they're ready for approval.

PRODUCTION & DELIVERY

Once approved, we’ll produce your order with care and ship it out after a final quality check. Not happy with your order? Let us know and we’ll make it right.

Frequently Asked Questions

Find answers to common questions about our products, orders, and services.

What does a dedicated account manager actually do?

When will I be assigned an account manager?

How can I talk to an account manager?

Can my account manager help with multiple orders or ongoing needs?

Is there an extra fee for account management?

Need Help Building a Quote?

We provide concierge service to all of our clients, big or small.

A dedicated account manager

Clear, upfront bulk pricing

Guaranteed delivery timelines

Consistent branding every time

Our Other Services

What Merchconnect can do for you

Need help?
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Let us help you answer all your questions.
Start a conversation today.

Mon - Fri | 9AM - 5PM

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336-501-6722

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Send us an email

support@merchconnect.com

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