MERCHCONNECT HELP CENTER
How can we help?
Find clear answers about ordering, artwork, production, shipping, and everything in between.
What do you need help with?
Browse by topic to find step-by-step guidance and policy details.
Getting Started
Getting started with Merchconnect.
Ordering & Cancellation
Ordering merch with Merchconnect.
Mockups & Approval
Nothing prints without your approval.
Returns, Refunds & Reprints
We'll take care of your issues.
Design Services
Professional designers at your service.
FAQ
Frequently asked questions.
Need Help?
Connect with us
Available to help
Let us help you answer all your questions.
Start a conversation today.
Support Request Form
Fill out the form and your dedicated account manager will reach out within 1 business day.
Your Full Name *
Email *
Phone Number (optional)
Describe your project (optional)
Upload logos or design (optional)
For larger files (AI, PDF, SVG), include a Drive or Dropbox in the text box.
We typically respond within 1 business day.
Prefer to talk now?
Call or text us at 336-501-6722.