Processing, Shipping, and Delivery
Get personalized support from a dedicated account manager who understands your brand and helps you streamline every order.
What to Expect From Production to Delivery
At Merchconnect, we understand the importance of receiving your merchandise in a timely manner. Here's what you can expect in terms of order processing and delivery timelines:
1. Design Process
After placing your order, we initiate a standard 3 day design process. During this time, our team will work on creating a proof of your design and send it to you for approval. It's important to note that any delays in the design approval process, such as multiple edit requests, may extend the overall processing time.So, the faster you approve your design, the faster we can start on production.
2. Production Times
Once your design is approved, production typically takes 4-6 business days for most products. We also offer Rush Processing for an additional fee, which prioritizes your order and reduces processing times greatly.
3. Shipping Options
After production is complete, you'll have the option to choose from various shipping options provided by the supplier of the products. Shipping times will vary depending on the shipping method selected and your location. Expedited shipping options are available for those who require faster delivery.
Overall, the total time it takes to receive your order will depend on factors such as the duration of the design approval process, production times, and shipping method chosen. Rest assured, we're committed to keeping you informed every step of the way and ensuring that your merchandise is delivered to you as quickly as possible. If you have any specific questions about the estimated delivery time for your order, feel free to reach out to our customer support team, and we'll be happy to assist you!






Frequently Asked Questions
Find answers to common questions about our products, orders, and services.
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