Pricing depends on the product, decoration method, quantity, and any add-ons. Bulk discounts apply automatically as your quantity increases. You'll see full pricing at the product level before you order.

Yes — minimums vary by product and decoration method. Your product page shows the minimum for each item.

Yes. Log in to your account, open your order history, and reorder in a few clicks — same specs, same artwork.

On average within 1-2 business days of placing your order.

Once approved, your order moves toward production and changes may not be possible. Review your mockup carefully — especially spelling — before approving.

If we don't hear from you within 14 days, we may auto-approve to keep your order moving. We'll follow up first.

Production typically takes around 4 business days, and standard shipping takes 3-5 business days. We can rush your order and offer expedited shipping options if you need your order sooner.

Contact your account manager. For in-transit issues, we'll help you file the carrier claim.

If the issue is on our end (damaged goods, bad prints, wrong item), yes — contact your account manager with photos within 14 days of delivery.

Digital mockups are on-screen previews, not exact color matches; minor variation is normal in custom decoration and isn't considered a defect. If something looks clearly wrong, send your account manager photos and we'll take a look.

Free before mockup approval; a 5% restocking fee applies after approval but before production; no cancellation once production begins.

Yes, we help prepare and adjust your artwork for the best print. Rebuilding or vectorizing a low-quality logo is a quoted service.

You own your logo and brand. We own the production files we create to make your order.